Free No-Stress Returns & Exchanges

FAQs

How did the name Starling & Ivy come to be?

Our focus in starting the brand was to draw inspiration from nature and create products that were both animal-friendly and eco-friendly. We also aimed to disrupt the status quo of leather in the accessories market, by "invading" with our unique, plant-based perspective! So we decided to name ourselves after two beautiful, invasive species: one fauna and one flora, Starling and Ivy.

 

What are your products made from?

All of Starling & Ivy's products are plant-based, and our materials are sourced with a focus on sustainability. Our handbags and wallets are constructed from our own specialty waxed cotton canvas: sturdy cotton canvas that's been coated in a nontoxic polymer to render it water-resistant, extra-durable, and beautifully shiny. The prints we use are 100% certified organic cotton, and have been waterproofed when on the exterior of our handbags. Our classic Starling Green lining is a durable cotton twill, while our premium print linings are the same 100% certified organic cotton previously mentioned.

 

Where are your products made? 

Our products are designed and detailed in-house in the USA. They are manufactured by an ethically-run, socially-compliant factory in India that we are proud to work with and visit on a regular basis.

 

What is your shipping policy?

We offer $5 flat-rate shipping within the USA on all orders, or $15 rush shipping for faster service. For more information and for rates to Canada, please visit our Shipping Page. For shipping estimates to countries outside of USA and Canada, please contact us with your order inquiry at hello@starlingandivy.com.

 

What is your return policy?

We have full confidence in our products and offer Free Returns and Exchanges on all items purchased through our website, as long as they are returned in new and unused condition within 3 weeks of purchase. For more details, please visit our No-Stress Returns Page.

 

Where can I see your products in person? 

While we encourage you to shop online and take advantage of our No-Stress Free Returns and Exchanges policy, we are also working on expanding our in-store reach. Ask your favorite local boutique to start carrying Starling & Ivy and have them reach out to us! A list of the current stores we are in can be found on our Store Locator page. Also be sure to check out our list of upcoming events to see if we're coming to an area near you.

Search our store